Pipedrive
A visual, pipeline-first sales CRM built around moving deals through stages.
- Verified facts
- 4 of 4
- Alternatives ranked
- 6
- Approved reviews
- 0
- Visits sent from here
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About Pipedrive
Pipedrive is built around the deal pipeline: a board of stages where reps drag deals forward and the app nudges them toward the next activity. That focus makes it quick to learn, and many small sales teams are productive in it within a day. Beyond the pipeline it covers email sync and tracking, activity scheduling, simple automations, reporting and goals, with add-ons for lead generation forms and chatbots, project tracking, and campaigns. A marketplace of several hundred integrations and a public API cover most other needs. It is less suited to complex account management, marketing or service work; there is no free plan and some features sit behind higher tiers or paid add-ons. Pricing is per seat per month across several plans, with a free trial. It runs in the browser with iOS and Android apps. It is a good match for small and mid-sized teams whose work is mainly closing deals and who want a tool reps will actually keep updated.
Best for: Small and mid-sized sales teams focused on closing deals through clear stages.
Pros and cons
What works
- Pipeline board is easy to learn and keep updated
- Activity reminders keep reps focused on next steps
- Large integration marketplace and open API
Why people leave
- No free plan, only a trial
- Useful features are spread across paid add-ons
- Thin on marketing and customer service tools
Top Pipedrive alternatives
See all 6- 1
HubSpot CRM66.5Free CRM to start on, with marketing and service tools on the same record.
- 2
Close62.6Better for high-volume outbound teams thanks to built-in calling and sequences.
- 3
Freshsales59.6Similar pipeline focus plus built-in phone and chat at a lower price.
- 4
Zoho CRM57.2More customisation and automation for teams outgrowing a pure pipeline tool.
- 5
monday CRM55.3Board-based CRM that also handles post-sale projects on the same platform.
Why people left Pipedrive
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Pipedrive: common questions
Is Pipedrive free?
No, Pipedrive is a paid product.
Is Pipedrive open source?
No, Pipedrive is not open source.
What platforms does Pipedrive run on?
Pipedrive is available for Web, iOS and Android.
What are the best alternatives to Pipedrive?
The highest-ranked Pipedrive alternatives right now are HubSpot CRM, Close and Freshsales. See the full ranked list for pricing, platforms and verified facts.