Libredesk

A newer open-source, self-hosted omnichannel support desk shipped as a single binary.

Open sourceSelf-hostableCustomer support and live chat software

Verified facts: 3 of 3
Alternatives ranked: 4
Approved reviews: 0
Visits sent from here: 0

About Libredesk

Libredesk is a young open-source customer support desk designed to be easy to self-host. It ships as a single binary that needs only PostgreSQL and Redis, and can be installed with Docker, from a release binary or from source. It handles live chat, email and other channels in a shared inbox, with macros that can reply, tag and assign in one step, plus customer context for agents. Its stated policy is that every feature is included for free, with no paid edition or per-agent fees, which sets it apart from open-core competitors. Because it is new, it has a smaller community, fewer integrations and less proven reliability than Zammad or osTicket, and there is no official hosted service, though one-click deployment on platforms like Railway is offered. It runs in the browser and on your own server. It suits technical teams that want a modern, fully free help desk and are comfortable running it themselves.

Best for: Technical teams that want a modern, fully free help desk they run themselves.

What works

All features free, with no paid tier
Simple single-binary install
Macros that reply, tag and assign in one step

Why people leave

Young project with a small community
Few integrations so far
No official hosted service

Top Libredesk alternatives

See all 4

1
Help Scout
Hosted, polished help desk if you'd rather not self-host.
72.2
2
Chatwoot
More mature open-source omnichannel inbox with mobile apps.
66.5
3
Zammad
Established open-source help desk with commercial support available.
62.6
4
FreeScout
Open-source shared inbox that runs on cheap PHP hosting.
59.6

Why people left Libredesk

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Libredesk: common questions

Is Libredesk free?

Yes. Libredesk is free, open-source software that you can host yourself.

Is Libredesk open source?

Yes. The source code is on GitHub at abhinavxd/libredesk. You can also run it on your own server.

What platforms does Libredesk run on?

Libredesk is available for Web and Self-hosted.

What are the best alternatives to Libredesk?

The highest-ranked Libredesk alternatives right now are Help Scout, Chatwoot and Zammad. See the full ranked list for pricing, platforms and verified facts.

See all 4 Libredesk alternatives

Libredesk facts

3 of 3 verified

Open source: Yes, free to self-host; Checked Oct 25, 2026libredesk.io(opens source in a new tab); “libredesk is open source and free to self-host.”
Paid features: None; every feature included; Checked Oct 25, 2026libredesk.io(opens source in a new tab); “Every feature is included, and there are no paid tiers.”
Requirements: Single binary with PostgreSQL and Redis; Checked Oct 25, 2026docs.libredesk.io(opens source in a new tab); “libredesk ships as a single binary and needs PostgreSQL and Redis to run.”