
Ping Identity
Enterprise identity suite for workforce and customer access, in the cloud or on-premises.
- Verified facts
- 4 of 4
- Alternatives ranked
- 5
- Approved reviews
- 0
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About Ping Identity
Ping Identity sells identity and access management to large organisations, especially banks, healthcare and government. The PingOne cloud platform covers single sign-on, adaptive MFA, directory, identity verification, fraud detection and authorization for both employees and customers, and its DaVinci orchestration engine lets teams build identity journeys with a no-code, drag-and-drop editor. Ping is also known for software that runs on-premises or in private clouds, such as PingFederate and PingAccess, which matters for hybrid environments and strict regulators. It merged with ForgeRock in 2023, adding that company's identity products to the portfolio. Workforce plans are priced per user per month, while customer identity plans start at annual commitments in the tens of thousands of dollars, so it is aimed squarely at enterprises. Smaller companies will find it heavy, and most deployments involve partners or Ping's professional services.
Best for: Large regulated enterprises needing hybrid workforce and customer identity.
Pros and cons
What works
- Covers workforce and customer identity in one vendor
- On-premises and private-cloud options for strict environments
- No-code orchestration for complex identity journeys
Why people leave
- Customer identity plans start at large annual commitments
- Complex to deploy without partners
- Product line is broad and can be confusing
Top Ping Identity alternatives
See all 5- 1
Okta Workforce Identity66.5The other big neutral IAM vendor, with a larger prebuilt app catalogue.
- 2
Microsoft Entra ID62.6Often already licensed through Microsoft 365, lowering the cost of workforce SSO.
- 3
Auth059.6Easier, developer-friendly customer identity with self-serve plans.
- 4
Keycloak57.2Free self-hosted SSO for organisations that can run their own servers.
- 5
LoginRadius55.3Customer identity platform with self-serve plans and a trial.
Why people left Ping Identity
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Ping Identity: common questions
Is Ping Identity free?
No, Ping Identity is a paid product. Workforce price: Essential from $3 per user/month (checked on Ping Identity's own site).
Is Ping Identity open source?
No, Ping Identity is not open source. Open-source alternatives include Keycloak.
What platforms does Ping Identity run on?
Ping Identity is available for Web, Self-hosted, iOS and Android.
What are the best alternatives to Ping Identity?
The highest-ranked Ping Identity alternatives right now are Okta Workforce Identity, Microsoft Entra ID and Auth0. See the full ranked list for pricing, platforms and verified facts.