AppBreakup
Submit an app

Microsoft Dynamics 365 Sales alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Microsoft Dynamics 365 Sales: licensing is complex and needs annual commitments, and setup usually needs a partner or in-house admin. We ranked 5 alternatives by how directly each one replaces Microsoft Dynamics 365 Sales, then by reviews, real visits and how recently each app's facts were checked against its own website. Salesforce Sales Cloud currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1SaSalesforce Sales CloudPaidNoWeb, iOS, Android4 of 466.5
2Zoho CRM logoZoho CRMFree plan + paidNoWeb, iOS, Android4 of 462.6
3HubSpot CRM logoHubSpot CRMFree plan + paidNoWeb, iOS, Android +15 of 559.6
4SugarCRM logoSugarCRMPaidNoWeb, iOS, Android3 of 357.2
5Pipedrive logoPipedrivePaidNoWeb, iOS, Android4 of 455.3
  1. Sa

    1. Salesforce Sales CloudTop pick

    Best for: Larger sales organisations that need deep customisation and an admin to run it

    PaidWeb, iOS, Android

    66.5

    score / 100

    Why switch from Microsoft Dynamics 365 Sales

    The main enterprise rival, with a larger app ecosystem and admin community.

    Pros

    • Models almost any sales process with custom objects and flows
    • Largest ecosystem of integrations, consultants and trained admins
    • Strong forecasting, territory and permission controls

    Cons

    • Needs an admin or partner to set up and maintain well
    • Costs climb fast with higher editions and add-ons
    • Interface feels dense for small teams
    Visit Salesforce Sales Cloud Compare with Microsoft Dynamics 365 SalesDetails and reviews
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Salesforce Sales Cloud a good Microsoft Dynamics 365 Sales alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $25 per user/month (Starter Suite)
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    Pro Suite price
    $100 per user/month
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    Free trial
    30 days
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    AI add-on
    Agentforce for Sales from $125/user/month
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
  2. Zoho CRM logo

    2. Zoho CRM

    Best for: Cost-conscious businesses that want deep CRM features and other Zoho apps

    Free plan + paidWeb, iOS, Android

    62.6

    score / 100

    Why switch from Microsoft Dynamics 365 Sales

    Much cheaper per user while still covering forecasting and automation.

    Pros

    • Enterprise-level features at a fraction of Salesforce's price
    • Deep customisation with modules, Blueprint and scripting
    • Native links to the rest of the Zoho suite

    Cons

    • Busy interface with many settings to learn
    • Support quality is reported as inconsistent
    • Free edition is limited to three users
    Visit Zoho CRM Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Zoho CRM a good Microsoft Dynamics 365 Sales alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Up to 3 users
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Free trial
    Yes, on paid editions
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    AI assistant
    Zia
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Customers
    300,000+ businesses
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
  3. HubSpot CRM logo

    3. HubSpot CRM

    Best for: Small and mid-sized teams that want sales and marketing data in one easy CRM

    Free plan + paidWeb, iOS, Android, Browser extension

    59.6

    score / 100

    Why switch from Microsoft Dynamics 365 Sales

    Far easier to run for mid-sized teams without a Microsoft partner.

    Pros

    • Free tier with no time limit covers the basics well
    • Sales, marketing and service activity on one contact timeline
    • Easy to set up without a consultant
    • Large integration marketplace

    Cons

    • Big price jump from Starter to Professional editions
    • Many automation features are locked to higher tiers
    • Less flexible data modelling than Salesforce
    Visit HubSpot CRM Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is HubSpot CRM a good Microsoft Dynamics 365 Sales alternative?

    Verified facts

    5 of 5 verified
    Free plan
    Yes, no expiration
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Credit card for free plan
    Not required
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Integrations
    2,000+ marketplace apps
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Customers
    306,000+ in 135+ countries
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    API
    Yes
    Checked Oct 25, 2026developers.hubspot.com(opens source in a new tab)
  4. SugarCRM logo

    4. SugarCRM

    Best for: Mid-market sales organisations that need customisation and deployment flexibility

    PaidWeb, iOS, Android

    57.2

    score / 100

    Why switch from Microsoft Dynamics 365 Sales

    Mid-market CRM with flexible deployment and simpler licensing.

    Pros

    • Sales, marketing and service products on one platform
    • Can be deployed on your own infrastructure
    • Highly customisable business processes

    Cons

    • Annual billing and pricing aimed at mid-market budgets
    • Smaller ecosystem than Salesforce or Microsoft
    • Overkill for small teams
    Visit SugarCRM Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is SugarCRM a good Microsoft Dynamics 365 Sales alternative?

    Verified facts

    3 of 3 verified
    Starting price
    $68 per user/month, billed annually (Standard+)
    Checked Oct 25, 2026sugarcrm.com(opens source in a new tab)
    Advanced+ plan
    $98 per user/month, billed annually
    Checked Oct 25, 2026sugarcrm.com(opens source in a new tab)
    Premier+ plan
    $155 per user/month, billed annually
    Checked Oct 25, 2026sugarcrm.com(opens source in a new tab)
  5. Pipedrive logo

    5. Pipedrive

    Best for: Small and mid-sized sales teams focused on closing deals through clear stages

    PaidWeb, iOS, Android

    55.3

    score / 100

    Why switch from Microsoft Dynamics 365 Sales

    A much simpler, cheaper pipeline CRM for teams that don't need enterprise depth.

    Pros

    • Pipeline board is easy to learn and keep updated
    • Activity reminders keep reps focused on next steps
    • Large integration marketplace and open API

    Cons

    • No free plan, only a trial
    • Useful features are spread across paid add-ons
    • Thin on marketing and customer service tools
    Visit Pipedrive Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Pipedrive a good Microsoft Dynamics 365 Sales alternative?

    Verified facts

    4 of 4 verified
    Free trial
    14 days, no credit card
    Checked Oct 25, 2026pipedrive.com(opens source in a new tab)
    Integrations
    500+
    Checked Oct 25, 2026pipedrive.com(opens source in a new tab)
    API
    Yes, with developer sandbox
    Checked Oct 25, 2026developers.pipedrive.com(opens source in a new tab)
    Customers
    100,000+ companies
    Checked Oct 25, 2026pipedrive.com(opens source in a new tab)

The best Microsoft Dynamics 365 Sales alternative for…

The highest-ranked app in this list for each need.

Sa

Best Microsoft Dynamics 365 Sales alternative for most people

Salesforce Sales Cloud

The main enterprise rival, with a larger app ecosystem and admin community.

Zoho CRM logo

Best Microsoft Dynamics 365 Sales alternative for a free plan you can upgrade

Zoho CRM

Much cheaper per user while still covering forecasting and automation.

HubSpot CRM logo

Best Microsoft Dynamics 365 Sales alternative for iPhone and Android

HubSpot CRM

Far easier to run for mid-sized teams without a Microsoft partner.

SugarCRM logo

Best Microsoft Dynamics 365 Sales alternative for working in the browser

SugarCRM

Mid-market CRM with flexible deployment and simpler licensing.

Microsoft Dynamics 365 Sales alternatives: common questions

What is the best alternative to Microsoft Dynamics 365 Sales?

Salesforce Sales Cloud ranks first right now. The main enterprise rival, with a larger app ecosystem and admin community. Zoho CRM and HubSpot CRM follow it in our ranking.

Is there a free alternative to Microsoft Dynamics 365 Sales?

Yes. Zoho CRM (free plan + paid) and HubSpot CRM (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Microsoft Dynamics 365 Sales?

None of the 5 alternatives in this list is open source.

Why do people switch from Microsoft Dynamics 365 Sales?

The complaints we hear most: licensing is complex and needs annual commitments; setup usually needs a partner or in-house admin; overkill for small sales teams.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Microsoft Dynamics 365 Sales, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.