AppBreakup
Submit an app
Microsoft Dynamics 365 Sales logo

Microsoft Dynamics 365 Sales

Microsoft's enterprise sales CRM, tightly linked to Outlook, Teams, Excel and Power BI.

PaidCRM software
Visit Microsoft Dynamics 365 SalesSee 5 alternatives
Verified facts
4 of 4
Alternatives ranked
5
Approved reviews
0
Visits sent from here
0

About Microsoft Dynamics 365 Sales

Dynamics 365 Sales is Microsoft's CRM for managing leads, opportunities, accounts and forecasts in larger organisations. Its main selling point is how closely it works with the rest of Microsoft's stack: Outlook and Teams integration, Excel export and editing, Power BI dashboards, Power Automate flows and Copilot features all plug in directly, and it shares the Dataverse data platform with other Dynamics 365 apps such as Customer Service and Field Service. It can be customised heavily with Power Apps, which makes it attractive to companies that already have Microsoft developers or partners. Like Salesforce, it is complex to configure, licensing has many moving parts, and small teams usually find it more than they need. Pricing is per user per month on annual commitments across Professional, Enterprise and Premium plans, with a free trial. It runs in the browser and has mobile apps for iOS and Android. It suits mid-sized and large companies committed to Microsoft 365.

Best for: Mid-sized and large companies already standardised on Microsoft 365.

Pros and cons

What works

  • Deep integration with Outlook, Teams, Excel and Power BI
  • Customisable with Power Apps and Power Automate
  • Shares data with other Dynamics 365 apps

Why people leave

  • Licensing is complex and needs annual commitments
  • Setup usually needs a partner or in-house admin
  • Overkill for small sales teams

Top Microsoft Dynamics 365 Sales alternatives

See all 5
  1. 1Sa
    Salesforce Sales Cloud

    The main enterprise rival, with a larger app ecosystem and admin community.

    66.5
  2. 2Zoho CRM logo
    Zoho CRM

    Much cheaper per user while still covering forecasting and automation.

    62.6
  3. 3HubSpot CRM logo
    HubSpot CRM

    Far easier to run for mid-sized teams without a Microsoft partner.

    59.6
  4. 4SugarCRM logo
    SugarCRM

    Mid-market CRM with flexible deployment and simpler licensing.

    57.2
  5. 5Pipedrive logo
    Pipedrive

    A much simpler, cheaper pipeline CRM for teams that don't need enterprise depth.

    55.3

Why people left Microsoft Dynamics 365 Sales

In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.

No switching stories yet. If you moved away from Microsoft Dynamics 365 Sales, review the app you switched to and tell us why.

Reviews

No approved reviews yet. How we verify reviewers

Write a review of Microsoft Dynamics 365 Sales
Your rating of Microsoft Dynamics 365 Sales

Never shown publicly. A work email helps us verify you.

What did you use it for, and what was good or bad? At least 40 characters.

A GitHub username, your company domain, or say you can send a screenshot. Verified reviews count more.

By submitting, you confirm you're at least 16 and agree to our terms. Your name, rating, review and the date are published; your email isn't. See our privacy policy.

Microsoft Dynamics 365 Sales: common questions

Is Microsoft Dynamics 365 Sales free?

No, Microsoft Dynamics 365 Sales is a paid product. Starting price: $65 per user/month, paid yearly (checked on Microsoft Dynamics 365 Sales's own site).

Is Microsoft Dynamics 365 Sales open source?

No, Microsoft Dynamics 365 Sales is not open source.

What platforms does Microsoft Dynamics 365 Sales run on?

Microsoft Dynamics 365 Sales is available for Web, iOS and Android.

What are the best alternatives to Microsoft Dynamics 365 Sales?

The highest-ranked Microsoft Dynamics 365 Sales alternatives right now are Salesforce Sales Cloud, Zoho CRM and HubSpot CRM. See the full ranked list for pricing, platforms and verified facts.

See all 5 Microsoft Dynamics 365 Sales alternatives