New Relic
Full-stack observability platform with usage-based pricing and a large free data allowance.
- Verified facts
- 4 of 4
- Alternatives ranked
- 6
- Approved reviews
- 0
- Visits sent from here
- 0
About New Relic
New Relic is one of the original APM vendors and now offers a single platform for application performance, infrastructure, logs, browser and mobile monitoring, synthetics, errors and dashboards. Data from its agents or from OpenTelemetry lands in one database that you query with NRQL, its SQL-like language, which makes ad-hoc questions easy once you learn it. What sets it apart commercially is the pricing model: you pay mainly for data ingested and for full-access users rather than per host, and every account gets a monthly free data allowance plus a free full user, which is enough for small projects to run indefinitely. The catch is that user seats on paid tiers are not cheap, so large teams need to think about who gets full access. It is a hosted web app with iOS and Android apps; there is no self-hosted edition.
Best for: Teams that want full-stack APM with predictable data-based pricing and a usable free tier.
Pros and cons
What works
- Perpetual free tier with a meaningful monthly data allowance
- One query language across all telemetry types
- Wide language agent support plus OpenTelemetry ingest
Why people leave
- Full-platform user seats are expensive on paid tiers
- Interface has many overlapping views to learn
- Hosted only
Top New Relic alternatives
See all 6- 1
Datadog66.5Broader product catalogue and integrations if you are fine with per-host pricing.
- 2
Dynatrace62.6Heavier automation and AI-driven root cause analysis for large enterprise estates.
- 3
Grafana59.6Open-source stack you can self-host, or a hosted cloud with its own free tier.
- 4
SigNoz57.2Open-source, OpenTelemetry-native APM you can run yourself to keep data in-house.
- 5
AppSignal55.3Simpler, request-based pricing and a cleaner UI for small web app teams.
Why people left New Relic
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
No switching stories yet. If you moved away from New Relic, review the app you switched to and tell us why.
Reviews
No approved reviews yet. How we verify reviewers
Write a review of New Relic
New Relic: common questions
Is New Relic free?
New Relic has a free plan and paid plans. Free tier: 100 GB data ingest/month (checked on New Relic's own site).
Is New Relic open source?
No, New Relic is not open source. Open-source alternatives include Grafana and SigNoz.
What platforms does New Relic run on?
New Relic is available for Web, iOS and Android.
What are the best alternatives to New Relic?
The highest-ranked New Relic alternatives right now are Datadog, Dynatrace and Grafana. See the full ranked list for pricing, platforms and verified facts.