Userpilot
Product growth platform combining in-app onboarding flows, product analytics, surveys and session replay.
Updated · AppBreakup editorial · Web
Is Userpilot free?
No, it's a paid product
- Starting price:
- $299 per month (Starter)
- Free trial:
- 14 days, no credit card
Checked on Userpilot's site Nov 8, 2026
Full Userpilot pricing and plansSwitch from Userpilot to
All 8- Verified facts
- 6 of 6
- Alternatives ranked
- 8
- Approved reviews
- 0
- Visits sent from here
- 0
About Userpilot
Userpilot helps SaaS teams onboard users and drive feature adoption without engineering work. Product managers and marketers build in-app flows, checklists, tooltips, banners and a resource centre with a visual builder, then target them by user segment or behaviour. Unlike tools that only show guides, Userpilot bundles a product analytics layer with funnels, paths, retention and autocaptured events, plus NPS and in-app surveys, behaviour-triggered emails and session replay on higher plans. Recent additions include an AI agent and an MCP server so the data can be queried from AI tools. Pricing is based on monthly active users, starting with a Starter plan for small teams and moving to sales-led Growth and Enterprise tiers; mobile in-app engagement and warehouse sync sit on the top tier or as add-ons. It is a web-based SaaS that installs into your product with a JavaScript snippet.
Best for: SaaS product and growth teams wanting onboarding flows and product analytics in one tool.
Userpilot pricing (checked Nov 8, 2026)
Each line is quoted from Userpilot's own site, with the page it came from.
| Plan or term | What it says | Checked | Source |
|---|---|---|---|
| Starting price | $299 per month (Starter) | Nov 8, 2026 | userpilot.com |
| Free trial | 14 days, no credit card | Nov 8, 2026 | userpilot.com |
| Pricing basis | Monthly active users | Nov 8, 2026 | userpilot.com |
| Growth plan | From $849 per month | Nov 8, 2026 | userpilot.com |
Pros and cons
What works
- Onboarding flows, surveys and analytics in one product
- Public starting price and a 14-day trial without a card
- SOC 2 Type 2, HIPAA and GDPR listed on every plan
Why people leave
- Starter plan caps you at 2,000 monthly active users and 10 segments
- Mobile engagement is limited to the Enterprise tier
- Advanced analytics and session replay need the sales-led Growth plan
Userpilot vs Appcues, Chameleon and Whatfix
From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.
Top Userpilot alternatives
See all 8- 1
Appcues68.8Comparable in-app flows and checklists with every feature on every plan and a migration team to help switch.
- 2
Chameleon61.8More design control over tours and a cheaper startup plan for small user bases.
- 3
Whatfix59.4Better if you also need guidance for employee software like Salesforce or desktop apps.
- 4
UserGuiding57.5Lower-priced onboarding toolkit that adds a knowledge base and product updates page in the same subscription.
- 5
WalkMe57.5Enterprise-grade guidance and automation for large rollouts across many applications.
Why people left Userpilot
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
No switching stories yet. If you moved away from Userpilot, review the app you switched to and tell us why.
Reviews
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Userpilot: common questions
What is Userpilot?
Userpilot: Product growth platform combining in-app onboarding flows, product analytics, surveys and session replay. Best for saaS product and growth teams wanting onboarding flows and product analytics in one tool. Available for Web.
Is Userpilot free?
No, Userpilot is a paid product. Starting price: $299 per month (Starter) (checked on Userpilot's own site).
How much does Userpilot cost?
Userpilot is a paid product. Starting price: $299 per month (Starter); Free trial: 14 days, no credit card; Pricing basis: Monthly active users; Growth plan: From $849 per month. Checked on Userpilot's own site, November 2026.
Does Userpilot have a free trial or refund?
Free trial: 14 days, no credit card. Source: Userpilot's own site.
Is Userpilot open source?
No, Userpilot is not open source.
What platforms does Userpilot run on?
Userpilot is available for Web.
What are the best alternatives to Userpilot?
The highest-ranked Userpilot alternatives right now are Appcues, Chameleon and Whatfix. See the full ranked list for pricing, platforms and verified facts.
Userpilot vs Appcues: what's the difference?
Both Userpilot and Appcues are paid products. Both run on Web.