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UserGuiding

No-code tool for in-app product tours, checklists, announcements and surveys.

Updated · AppBreakup editorial · Web

Is UserGuiding free?

No, it's a paid product

Starting price:
$249/month, billed yearly ($2,988/year, Starter)
Free trial:
14 days

Checked on UserGuiding's site Nov 8, 2026

Full UserGuiding pricing and plans

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About UserGuiding

UserGuiding lets product and customer success teams add onboarding inside a web app without engineering work. You install a snippet once, then build product tours, hotspots, checklists, resource centres and announcement modals with a point-and-click editor, and target them at user segments. It also includes in-app NPS and surveys, a knowledge base and product updates page, analytics on how guides perform, and an AI assistant that can answer users' questions. Higher plans add no-code event tracking, localisation with automatic translation, session replay and team roles. Pricing is by monthly active users and billed per plan, with a lower entry price than many competitors, and there is a 14-day free trial with no card required. If you go over your user quota, guides stop showing rather than you being charged extra. It works on websites and web apps viewed in any browser, but it does not support native mobile apps.

Best for: SaaS teams that want no-code onboarding tours without an enterprise budget..

UserGuiding pricing (checked Nov 8, 2026)

Each line is quoted from UserGuiding's own site, with the page it came from.

Plan or termWhat it saysCheckedSource
Starting price$249/month, billed yearly ($2,988/year, Starter)Nov 8, 2026userguiding.com
Free trial14 daysNov 8, 2026userguiding.com
Growth plan$499/month, billed yearly ($5,988/year)Nov 8, 2026userguiding.com
Full UserGuiding pricing and cheaper alternatives

Pros and cons

What works

  • No-code builder for tours, checklists and hotspots
  • Surveys, NPS and a resource centre included
  • Lower entry price than many rivals
  • 14-day free trial without a card

Why people leave

  • No native mobile app support
  • Guides stop showing if you exceed the MAU quota
  • Event tracking and session replay need a higher plan

UserGuiding vs Appcues, Userpilot and Chameleon

From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.

AttributeUserGuidingAppcuesUserpilotChameleon
PricingPaidPaidPaidPaid
Verified price$249/month, billed yearly ($2,988/year, Starter)—$299 per month (Starter)Startup from $279 for 2,000 MTUs
Free planNoNoNoNo
Open sourceNoNoNoNo
Self-hostableNoNoNoNo
PlatformsWebWebWebWeb

Top UserGuiding alternatives

See all 5
  1. 1Appcues logo
    Appcues

    Established onboarding platform with mobile SDKs and more mature analytics.

    68.8
  2. 2Userpilot logo
    Userpilot

    Onboarding plus deeper product analytics and mobile support in one tool.

    64.8
  3. 3Chameleon logo
    Chameleon

    Highly customisable tours and tooltips that blend in with your app's own design.

    61.8
  4. 4Pendo logo
    Pendo

    Product analytics with in-app guides, aimed at larger companies.

    51.2
  5. 5Userflow logo
    Userflow

    Unlimited seats and experiences on every plan, with detailed event-based targeting.

    40.0

Why people left UserGuiding

In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.

No switching stories yet. If you moved away from UserGuiding, review the app you switched to and tell us why.

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UserGuiding: common questions

What is UserGuiding?

UserGuiding: No-code tool for in-app product tours, checklists, announcements and surveys. Best for saaS teams that want no-code onboarding tours without an enterprise budget. Available for Web.

Is UserGuiding free?

No, UserGuiding is a paid product. Starting price: $249/month, billed yearly ($2,988/year, Starter) (checked on UserGuiding's own site).

How much does UserGuiding cost?

UserGuiding is a paid product. Starting price: $249/month, billed yearly ($2,988/year, Starter); Free trial: 14 days; Growth plan: $499/month, billed yearly ($5,988/year). Checked on UserGuiding's own site, November 2026.

Does UserGuiding have a free trial or refund?

Free trial: 14 days. Source: UserGuiding's own site.

Is UserGuiding open source?

No, UserGuiding is not open source.

What platforms does UserGuiding run on?

UserGuiding is available for Web.

What are the best alternatives to UserGuiding?

The highest-ranked UserGuiding alternatives right now are Appcues, Userpilot and Chameleon. See the full ranked list for pricing, platforms and verified facts.

UserGuiding vs Appcues: what's the difference?

Both UserGuiding and Appcues are paid products. Both run on Web.

See all 5 UserGuiding alternatives