Zoho Survey
Online survey tool from Zoho with a free plan, offline collection and links to Zoho CRM and Desk.
- Verified facts
- 5 of 5
- Alternatives ranked
- 5
- Approved reviews
- 0
- Visits sent from here
- 0
About Zoho Survey
Zoho Survey is the survey app in Zoho's suite of business software. You build surveys from 30-plus question types and templates, add skip and display logic, brand them, translate them, and share them by link, email, embed, pop-up or social media. Field teams can collect responses offline through the mobile apps and sync later, and results come with real-time reports, filters, trend and sentiment analysis and exports to XLS, CSV or SPSS. Its strongest point is the native connection to Zoho CRM, Desk and other Zoho apps, plus Google Sheets, Zapier and Tableau. There is a free plan with tight response limits and several paid tiers billed monthly or yearly, with a 7-day trial of the Enterprise plan. It suits businesses already on Zoho and teams that want a cheaper SurveyMonkey-style tool with offline collection.
Best for: Teams already using Zoho apps who want surveys that feed straight into CRM or help desk.
Pros and cons
What works
- Free plan to start, with paid tiers that cost less than many rivals
- Offline response collection through free mobile apps
- Native links to Zoho CRM and Desk plus Google Sheets and Zapier
Why people leave
- Free plan has very low response limits
- Many integrations and advanced reports are locked to higher tiers
- Best value depends on already using other Zoho apps
Top Zoho Survey alternatives
See all 5- 1
SurveyMonkey68.8Best-known survey tool with a larger template library and audience panel.
- 2
Google Forms64.8Completely free with unlimited responses, if you can live without advanced logic and branding.
- 3
Zoho Forms61.8Zoho's form builder, better for data collection and workflows than research surveys.
- 4
Typeform59.4One-question-at-a-time surveys with a more polished respondent experience.
- 5
Microsoft Forms53.6Included with Microsoft 365 and ties into Excel and Teams.
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Zoho Survey: common questions
Is Zoho Survey free?
Zoho Survey has a free plan and paid plans. Free plan: Yes (checked on Zoho Survey's own site).
Is Zoho Survey open source?
No, Zoho Survey is not open source.
What platforms does Zoho Survey run on?
Zoho Survey is available for Web, iOS and Android.
What are the best alternatives to Zoho Survey?
The highest-ranked Zoho Survey alternatives right now are SurveyMonkey, Google Forms and Zoho Forms. See the full ranked list for pricing, platforms and verified facts.