SurveyMonkey
One of the best-known online survey tools, with analysis features, templates and a research panel.
- Verified facts
- 4 of 4
- Alternatives ranked
- 6
- Approved reviews
- 0
- Visits sent from here
- 0
About SurveyMonkey
SurveyMonkey has been a go-to survey tool for more than two decades. It is built for questionnaires rather than general data-entry forms: you start from hundreds of expert templates or an AI-generated draft, add question logic and randomisation, and analyse results with filters, cross-tabs, sentiment analysis, word clouds and benchmarks. SurveyMonkey Audience lets you buy responses from a research panel when you don't have your own audience, and team plans add shared libraries, approvals and admin controls. It integrates with Salesforce, HubSpot, Microsoft Teams, Zoom and more, and the company also owns the Wufoo form builder. A free Basic plan exists but is very limited, and paid plans are priced per user with annual billing; the pricing page shows prices in local currency. Costs can climb for teams, and extra responses beyond plan limits are charged. It runs in the browser with iOS and Android apps. It suits businesses that run regular customer, employee or market surveys.
Best for: Businesses running regular customer, employee or market research surveys.
Pros and cons
What works
- Strong survey analysis, filters and benchmarks
- Large library of expert templates
- Built-in research panel for buying responses
Why people leave
- Free plan is very limited
- Per-user team pricing gets expensive
- Less suited to general business forms and workflows
Top SurveyMonkey alternatives
See all 6- 1
Qualtrics66.5Enterprise-grade research and experience management.
- 2
QuestionPro62.6Similar survey depth, often at lower team prices.
- 3
SurveySparrow59.6Conversational surveys and CX tools with a free plan.
- 4
Google Forms57.2Free and simple if you don't need advanced analysis.
- 5
Typeform55.3More engaging respondent experience for shorter surveys.
Why people left SurveyMonkey
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Reviews
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SurveyMonkey: common questions
Is SurveyMonkey free?
SurveyMonkey has a free plan and paid plans. Free plan: Yes (Basic) (checked on SurveyMonkey's own site).
Is SurveyMonkey open source?
No, SurveyMonkey is not open source. Open-source alternatives include LimeSurvey.
What platforms does SurveyMonkey run on?
SurveyMonkey is available for Web, iOS and Android.
What are the best alternatives to SurveyMonkey?
The highest-ranked SurveyMonkey alternatives right now are Qualtrics, QuestionPro and SurveySparrow. See the full ranked list for pricing, platforms and verified facts.