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Papertrail

Simple hosted log aggregation with live tail and search, part of SolarWinds.

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About Papertrail

Papertrail is a hosted log management service that has been around since 2011 and is now owned by SolarWinds. You send logs from servers, apps and platforms via syslog, a small agent or platform integrations, then watch them stream in a live tail view, search across systems, and turn saved searches into alerts sent to email, Slack, PagerDuty or webhooks. Older logs can be archived to Amazon S3. Its appeal has always been simplicity: setup takes minutes and the interface is a fast, readable log viewer rather than a sprawling analytics suite, which makes it popular with small teams and Heroku-style apps. The flip side is limited analytics, dashboards and correlation with metrics or traces, so larger teams often outgrow it. Pricing is usage-based by GB of logs per month with search retention tiers, and there is a free trial. It is a hosted web service.

Best for: Small teams that want quick, no-fuss log search and live tail.

Pros and cons

What works

  • Very quick to set up with syslog
  • Fast, readable live tail and search
  • Saved searches become alerts easily

Why people leave

  • Limited dashboards and analytics
  • No metrics or tracing correlation on its own
  • Short search retention on lower tiers

Top Papertrail alternatives

See all 5
  1. 1Better Stack logo
    Better Stack

    Modern log search plus uptime checks and on-call in one tool.

    66.5
  2. 2Loggly logo
    Loggly

    Sister SolarWinds product with more dashboards and analytics.

    62.6
  3. 3Axiom logo
    Axiom

    Keeps far more log data cheaply with a free plan.

    59.6
  4. 4Graylog logo
    Graylog

    Self-hosted log management with a free open edition.

    57.2
  5. 5Datadog logo
    Datadog

    Logs connected to metrics and traces for deeper investigations.

    55.3

Why people left Papertrail

In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.

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Papertrail: common questions

Is Papertrail free?

No, Papertrail is a paid product. Starting price: From $5 per GB/month (checked on Papertrail's own site).

Is Papertrail open source?

No, Papertrail is not open source.

What platforms does Papertrail run on?

Papertrail is available for Web.

What are the best alternatives to Papertrail?

The highest-ranked Papertrail alternatives right now are Better Stack, Loggly and Axiom. See the full ranked list for pricing, platforms and verified facts.

See all 5 Papertrail alternatives