Ooma Office
Small-business VoIP phone service with desk phone support, virtual receptionist and mobile apps.
Updated · AppBreakup editorial · iOS, Android, Windows, macOS
Is Ooma Office free?
No, it's a paid product
- Starting price:
- $19.95 per user/month
Checked on Ooma Office's site Nov 8, 2026
1 alternative with a free optionSwitch from Ooma Office to
All 5- RiRingCentral RingEX
Starting price: $20 per user/month billed annually ($30 monthly)
DialpadStarting price: $15 per user/month (Standard)
GrasshopperStarting price: $14/month
- Verified facts
- 5 of 5
- Alternatives ranked
- 5
- Approved reviews
- 0
- Visits sent from here
- 0
About Ooma Office
Ooma Office is the business VoIP service from Ooma, the company also known for its Telo home phone. It is built for small offices that still want physical desk phones alongside mobile and desktop apps. Every plan includes a virtual receptionist to greet and route callers, a direct-dial number per user, unlimited calling within the US, Canada, Mexico and Puerto Rico, a toll-free number, digital fax and mobile apps for iOS and Android. Higher tiers add a desktop softphone, business texting, call recording, CRM integrations and Ooma Meetings for video calls. Setup is designed to be done by a non-technical owner in minutes, and there is no long-term contract; pricing is per user per month in three tiers, with AI receptionist and answering services as add-ons. It is focused on North American businesses, so teams calling heavily abroad or running a large call centre will find better-fitting options.
Best for: Small North American offices that want desk phones and a virtual receptionist without a contract.
Ooma Office pricing (checked Nov 8, 2026)
Each line is quoted from Ooma Office's own site, with the page it came from.
| Plan or term | What it says | Checked | Source |
|---|---|---|---|
| Starting price | $19.95 per user/month | Nov 8, 2026 | ooma.com |
Pros and cons
What works
- Virtual receptionist and a toll-free number included in every plan
- No contract required on any tier
- Supports desk phones, analog fax and mobile apps together
- Quick self-service setup
Why people leave
- Unlimited calling covers only the US, Canada, Mexico and Puerto Rico
- Desktop app and texting require the Pro tier or higher
- Not built for large call centres or outbound sales teams
Ooma Office vs RingCentral RingEX, Dialpad and Grasshopper
From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.
| Attribute | Ooma Office | RingCentral RingEX | Dialpad | Grasshopper |
|---|---|---|---|---|
| Pricing | Paid | Paid | Paid | Paid |
| Verified price | $19.95 per user/month | $20 per user/month billed annually ($30 monthly) | $15 per user/month (Standard) | $14/month |
| Free plan | No | No | No | No |
| Open source | No | No | No | No |
| Self-hostable | No | No | No | No |
| Platforms | iOS, Android, Windows, macOS | Web, Windows, macOS, iOS, Android | Web, Windows, macOS, iOS, Android, Browser extension | iOS, Android, Windows, macOS |
Top Ooma Office alternatives
See all 5- 1RiRingCentral RingEX68.8
Larger cloud PBX with more integrations, international reach and video built in.
- 2Dialpad64.8
AI-first phone system with live transcription, suited to teams that live in their laptop rather than desk phones.
- 3Grasshopper61.8
Simpler and cheaper for owners who only need a business number on their own mobile.
- 4
Google Voice59.4Low-cost option for Google Workspace users that also supports desk phones.
- 5
Ringover57.5Better international number coverage and CRM integrations for teams outside North America.
Why people left Ooma Office
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
No switching stories yet. If you moved away from Ooma Office, review the app you switched to and tell us why.
Reviews
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Write a review of Ooma Office
Ooma Office: common questions
What is Ooma Office?
Ooma Office: Small-business VoIP phone service with desk phone support, virtual receptionist and mobile apps. Best for small North American offices that want desk phones and a virtual receptionist without a contract. Available for iOS, Android, Windows and macOS.
Is Ooma Office free?
No, Ooma Office is a paid product. Starting price: $19.95 per user/month (checked on Ooma Office's own site).
How much does Ooma Office cost?
Ooma Office is a paid product. Starting price: $19.95 per user/month. Checked on Ooma Office's own site, November 2026.
Is Ooma Office open source?
No, Ooma Office is not open source.
What platforms does Ooma Office run on?
Ooma Office is available for iOS, Android, Windows and macOS.
What are the best alternatives to Ooma Office?
The highest-ranked Ooma Office alternatives right now are RingCentral RingEX, Dialpad and Grasshopper. See the full ranked list for pricing, platforms and verified facts.
Ooma Office vs RingCentral RingEX: what's the difference?
Both Ooma Office and RingCentral RingEX are paid products. Verified prices: Ooma Office $19.95 per user/month, RingCentral RingEX $20 per user/month billed annually ($30 monthly). Only RingCentral RingEX runs on Web.