Contentsquare
Experience analytics suite combining Hotjar and Heap: heatmaps, session replay, journeys and product analytics.
- Verified facts
- 4 of 4
- Alternatives ranked
- 6
- Approved reviews
- 0
- Visits sent from here
- 0
About Contentsquare
Contentsquare is a digital experience analytics platform that started with large ecommerce and enterprise brands and expanded downmarket by acquiring Hotjar and Heap. It now offers heatmaps and zone-based page analysis, session replay, journey and funnel analysis, surveys, error and performance monitoring, mobile app analytics and, increasingly, product analytics from Heap, along with AI summaries of user behaviour. That breadth suits retail, travel and financial services teams who want to tie on-site behaviour to revenue. Since absorbing Hotjar it has a free plan with a monthly session allowance, followed by Growth and Pro plans priced by sessions and an Enterprise tier with custom contracts. Smaller sites get a familiar Hotjar-style experience; enterprise features such as advanced attribution and merchandising analysis sit on the top plans. The merged product is still settling, so expect changes to plans and features. It runs in the browser, with SDKs for websites and native mobile apps.
Best for: Ecommerce and enterprise teams wanting heatmaps, replay and journeys in one suite.
Pros and cons
What works
- Very broad feature set from heatmaps to journey analysis
- Free plan inherited from Hotjar for small sites
- Strong ecommerce and revenue-focused reporting
Why people leave
- Enterprise features are expensive and quote-based
- Merged Hotjar and Heap products are still being integrated
- Can be more than a small site needs
Top Contentsquare alternatives
See all 6- 1
Fullstory66.5A focused replay and behavioural data platform with a free plan.
- 2
Quantum Metric62.6An enterprise rival that also quantifies the revenue impact of friction.
- 3
Glassbox59.6Enterprise replay and journey analytics popular with banks and insurers.
- 4
Microsoft Clarity57.2Free heatmaps and recordings if you only need the basics.
- 5
Mouseflow55.3Independent, lower-cost heatmaps, replay and funnels.
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Contentsquare: common questions
Is Contentsquare free?
Contentsquare has a free plan and paid plans. Free plan: 200k monthly sessions (checked on Contentsquare's own site).
Is Contentsquare open source?
No, Contentsquare is not open source. Open-source alternatives include PostHog.
What platforms does Contentsquare run on?
Contentsquare is available for Web.
What are the best alternatives to Contentsquare?
The highest-ranked Contentsquare alternatives right now are Fullstory, Quantum Metric and Glassbox. See the full ranked list for pricing, platforms and verified facts.