Bitrix24
An all-in-one workspace with CRM, tasks, chat and sites, with a free plan for unlimited users.
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About Bitrix24
Bitrix24 bundles a CRM with a large set of other business tools: tasks and projects, team chat and video calls, a document drive, contact centre integrations, website and store builders, HR features and automation. The CRM itself covers leads, deals, contacts, companies, quotes, invoices and sales automation rules, and can be connected to telephony, email and messengers. The draw is value: a free plan supports unlimited users, and paid cloud plans are priced per organisation with a set number of users rather than per seat. There is also an on-premise edition for companies that want to host it themselves. The breadth comes at a cost in usability; the interface is crowded, setup takes time, and teams that only need a sales CRM may find most of the product irrelevant. It runs in the browser, with desktop apps for Windows, Mac and Linux and mobile apps for iOS and Android. It suits small and mid-sized companies that want one inexpensive platform for sales and internal collaboration.
Best for: Budget-minded companies wanting CRM, tasks and chat in a single platform.
Pros and cons
What works
- Free plan with unlimited users
- Flat per-organisation pricing on paid plans
- On-premise edition available
Why people leave
- Crowded interface with a steep setup
- Most features are irrelevant if you only need a CRM
- Free plan has storage and feature limits
Top Bitrix24 alternatives
See all 6- 1
Odoo CRM66.5Open-source suite with CRM, sales and accounting in one database.
- 2
ClickUp64.0If you mainly need tasks, docs and chat rather than a CRM.
- 3
Zoho CRM62.6Dedicated CRM with a broader app suite available alongside.
- 4
HubSpot CRM59.6Free CRM that is much simpler to learn.
- 5
monday CRM57.2CRM and project boards together with a cleaner interface.
Why people left Bitrix24
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Bitrix24: common questions
Is Bitrix24 free?
Bitrix24 has a free plan and paid plans. Free plan: Yes, unlimited users (checked on Bitrix24's own site).
Is Bitrix24 open source?
No, Bitrix24 is not open source. Open-source alternatives include Odoo CRM and Vtiger CRM.
What platforms does Bitrix24 run on?
Bitrix24 is available for Web, Windows, macOS, Linux, iOS, Android and Self-hosted.
What are the best alternatives to Bitrix24?
The highest-ranked Bitrix24 alternatives right now are Odoo CRM, ClickUp and Zoho CRM. See the full ranked list for pricing, platforms and verified facts.