SuiteCRM
A long-running open-source CRM, forked from SugarCRM, that you can self-host for free.
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About SuiteCRM
SuiteCRM is an open-source CRM maintained by SalesAgility. It began as a fork of SugarCRM's community edition and has grown into a full platform for sales, marketing and service: accounts, contacts, leads, opportunities, quotes, campaigns, cases, workflows and reporting. You can download it and host it on your own server for free under the AGPL licence, or pay for hosted plans, support and add-ons. Its long history means a large community, many extensions and a familiar structure for anyone who has used older enterprise CRMs, and it is a common choice for organisations that need data on their own infrastructure. The trade-offs are an interface and architecture that show their age, a setup and upgrade process that needs PHP and server skills, and a slower pace of new features than commercial rivals. It runs in the browser on a self-hosted LAMP-style stack, with hosted cloud options available. It suits organisations with technical staff that want a free, self-hosted CRM with broad features.
Best for: Organisations with in-house IT that want a free, self-hosted full-featured CRM.
Pros and cons
What works
- Free and open source under AGPL
- Covers sales, marketing and service modules
- Large community and extension ecosystem
Why people leave
- Dated interface and architecture
- Install and upgrades need server and PHP skills
- Slower feature development than commercial CRMs
Top SuiteCRM alternatives
See all 6- 1
EspoCRM66.5Lighter, more modern open-source CRM that is easier to install.
- 2
Vtiger CRM62.6Open-source edition plus a polished cloud product from the same vendor.
- 3
SugarCRM59.6The commercial product SuiteCRM was forked from, with vendor support.
- 4
Odoo CRM57.2Open-source CRM that is part of a full ERP suite.
- 5
Twenty55.3Modern open-source CRM with a fresher interface and APIs.
Why people left SuiteCRM
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SuiteCRM: common questions
Is SuiteCRM free?
Yes. SuiteCRM is free, open-source software that you can host yourself.
Is SuiteCRM open source?
Yes. The source code is on GitHub at SuiteCRM/SuiteCRM. You can also run it on your own server.
What platforms does SuiteCRM run on?
SuiteCRM is available for Web and Self-hosted.
What are the best alternatives to SuiteCRM?
The highest-ranked SuiteCRM alternatives right now are EspoCRM, Vtiger CRM and SugarCRM. See the full ranked list for pricing, platforms and verified facts.