
Insightly
A small-business CRM that combines sales pipelines with post-sale project management.
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About Insightly
Insightly is a CRM for small and mid-sized businesses that pairs contact, lead and opportunity tracking with project management, so a won deal can turn into a project with tasks and milestones in the same app. It includes workflow automation, custom objects on higher plans, email templates and tracking, and dashboards, and the same company sells separate marketing and service products that share its data. It sits between simple tools like Capsule and heavier platforms like Salesforce, which makes it a reasonable step up for growing teams. Reviewers point to a dated interface and to automation and reporting features that are limited on the cheaper plans. Pricing is per user per month, billed annually, across Plus, Professional and Enterprise plans, with a 14-day free trial and no free plan. Our checker is blocked by insightly.com, so its facts could not be verified automatically. It runs in the browser with iOS and Android apps. It suits service businesses that hand deals off into delivery projects.
Best for: Growing service businesses that turn won deals into delivery projects.
Pros and cons
What works
- Project management linked to won opportunities
- Custom objects and workflow automation on higher plans
- Separate marketing and service products share the same data
Why people leave
- No free plan
- Interface feels dated
- Automation and reporting are limited on the cheapest plan
Top Insightly alternatives
See all 6- 1
Copper66.5Also blends CRM with light project tracking, built for Google Workspace.
- 2
Zoho CRM62.6More features and customisation for a similar price.
- 3
HubSpot CRM59.6Free CRM to start, with marketing tools on the same record.
- 4
monday CRM57.2CRM and project boards on one platform with a modern interface.
- 5
Bitrix2455.3All-in-one CRM, projects and chat with a free plan for unlimited users.
Why people left Insightly
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
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Reviews
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Insightly: common questions
Is Insightly free?
No, Insightly is a paid product.
Is Insightly open source?
No, Insightly is not open source.
What platforms does Insightly run on?
Insightly is available for Web, iOS and Android.
What are the best alternatives to Insightly?
The highest-ranked Insightly alternatives right now are Copper, Zoho CRM and HubSpot CRM. See the full ranked list for pricing, platforms and verified facts.