Kommo
Sales CRM built around messaging apps like WhatsApp, Instagram and TikTok, formerly amoCRM.
Updated · AppBreakup editorial · Web, iOS, Android
Is Kommo free?
No, it's a paid product
- Starting price:
- $25 per user/month
- Free trial:
- 14 days
Checked on Kommo's site Nov 8, 2026
3 alternatives with a free option Full Kommo pricing and plansSwitch from Kommo to
All 5
PipedriveComparePaid
HubSpot CRMCompareStarting price: From $15 per seat/month (Starter)
Bitrix24Starting price: US$49 per organisation/month, billed annually (Basic, 5 users)
- Verified facts
- 4 of 4
- Alternatives ranked
- 5
- Approved reviews
- 0
- Visits sent from here
- 0
About Kommo
Kommo, known as amoCRM until its rebrand, is a sales CRM designed for businesses that sell through chat rather than email or calls. It pulls conversations from WhatsApp, Instagram, TikTok, Facebook Messenger, website live chat and other channels into one inbox, and each conversation becomes a lead in a pipeline. Salesbot automations and AI features can answer common questions, qualify leads, send follow-ups and broadcast approved WhatsApp templates, and there is a booking tool for appointments. It is popular with small and mid-sized businesses in Latin America, Europe and other regions where WhatsApp is the main way customers buy. Kommo is a paid service priced per user, with plans that differ by lead limits, AI credits and the number of WhatsApp numbers; it offers a 14-day free trial and is billed for six months or longer. It runs in the browser with mobile apps for iPhone and Android, and has an API and integration marketplace.
Best for: Small sales teams that close deals over WhatsApp, Instagram and other messaging apps.
Kommo pricing (checked Nov 8, 2026)
Each line is quoted from Kommo's own site, with the page it came from.
| Plan or term | What it says | Checked | Source |
|---|---|---|---|
| Starting price | $25 per user/month | Nov 8, 2026 | kommo.com |
| Minimum billing | 6 months | Nov 8, 2026 | kommo.com |
| Free trial | 14 days | Nov 8, 2026 | kommo.com |
Pros and cons
What works
- Messaging channels feed straight into a sales pipeline
- Official WhatsApp Business Platform connection with templates and flows
- Chatbot and AI automation for follow-ups and lead qualification
Why people leave
- No free plan, and the shortest billing period is six months
- Lower plans cap leads per user and the number of WhatsApp numbers
- Less suited to email-heavy or complex B2B sales than Pipedrive or HubSpot
Kommo vs Pipedrive, HubSpot CRM and Bitrix24
From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.
| Attribute | Kommo | Pipedrive | HubSpot CRM | Bitrix24 |
|---|---|---|---|---|
| Pricing | Paid | Paid | Free plan + paid | Free plan + paid |
| Verified price | $25 per user/month | — | From $15 per seat/month (Starter) | US$49 per organisation/month, billed annually (Basic, 5 users) |
| Free plan | No | No | Yes, up to 2 users and 1,000 contacts | Yes, for 1–2 users |
| Open source | No | No | No | No |
| Self-hostable | No | No | No | Yes |
| Platforms | Web, iOS, Android | Web, iOS, Android | Web, iOS, Android, Browser extension | Web, Windows, macOS, Linux, iOS, Android, Self-hosted |
Full Kommo vs Pipedrive comparisonFull Kommo vs HubSpot CRM comparison
Top Kommo alternatives
See all 5- 1Pipedrive64.8
Easy pipeline CRM with monthly billing, better for email and phone-driven sales.
- 2HubSpot CRM61.8
Free CRM tier with marketing tools, if you want to start without a six-month commitment.
- 3Bitrix2459.4
CRM bundled with open channels, tasks and an intranet, including a free plan.
- 4
Zoho CRM57.5Highly customisable CRM with a WhatsApp integration and lower entry pricing.
- 5
respond.io56.8A messaging-first customer platform with a similar WhatsApp and Instagram inbox and automation.
Why people left Kommo
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
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Reviews
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Kommo: common questions
What is Kommo?
Kommo: Sales CRM built around messaging apps like WhatsApp, Instagram and TikTok, formerly amoCRM. Best for small sales teams that close deals over WhatsApp, Instagram and other messaging apps. Available for Web, iOS and Android.
Is Kommo free?
No, Kommo is a paid product. Starting price: $25 per user/month (checked on Kommo's own site).
How much does Kommo cost?
Kommo is a paid product. Starting price: $25 per user/month; Minimum billing: 6 months; Free trial: 14 days. Checked on Kommo's own site, November 2026.
Does Kommo have a free trial or refund?
Free trial: 14 days. Source: Kommo's own site.
Is Kommo open source?
No, Kommo is not open source.
What platforms does Kommo run on?
Kommo is available for Web, iOS and Android.
What are the best alternatives to Kommo?
The highest-ranked Kommo alternatives right now are Pipedrive, HubSpot CRM and Bitrix24. See the full ranked list for pricing, platforms and verified facts.
Kommo vs Pipedrive: what's the difference?
Both Kommo and Pipedrive are paid products. Both run on Web, iOS and Android.